Policy & Legal
Terms & Conditions
1. Services
We provide:
- Dress customization & stitching
- Blouse fitting & embroidery
- Maggam boutique tailored styling
- Home measurements collection & doorstep delivery inside Hyderabad
2. Orders
- All custom stitching orders are confirmed only upon receipt of payment.
- Bespoke/custom orders cannot be canceled or modified once processing has commenced.
3. Pricing
- Tailoring and stitching prices may vary based on design complexity, fabrics, and custom work.
- Additional premium charges may apply for express/urgent stitching deadlines.
4. Delivery
- Delivery timelines are estimated and informed during order booking.
- Delays may occasionally occur due to logistics, workload peaks, or seasonal constraints.
5. Payments
We accept secure online payments via cards, netbanking, and UPI networks.
6. Refund Policy
- We enforce a strict **No Refund** policy on all customized stitching services.
- Refunds are solely applicable in rare events of service failure or system errors.
7. SMS/WhatsApp Notifications
By placing an order, customers agree to receive status notifications, styling details, and invoice alerts on their registered phone number via SMS/WhatsApp.